Privacy Policy.
Malone & Co Pty Ltd (trading as malone—co studio)
Last updated: [22 Feburary 2026]
1. INTRODUCTION
Malone & Co Pty Ltd (ABN 71 647 077 138) (“we”, “us”, “our”, or “malone—co studio”) is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, disclose and protect personal information across all services provided by malone—co studio, including branding, photography, website development, events, bookings, strategy consulting and associated creative work.
By accessing our website, engaging our services, attending events or submitting information to us, you consent to the practices outlined in this Privacy Policy.
Business Details
Malone & Co Pty Ltd
3 Inglis Street, Diamond Creek VIC 3089 Australia
Email: accounts@maloneco.au
2. TYPES OF PERSONAL INFORMATION WE COLLECT
We collect personal information reasonably necessary to provide our professional services. Depending on your interaction with us, this may include:
• Name, business name and contact details
• Email address and phone number
• Billing address and invoicing details
• Social media handles and digital presence information
• Brand strategy responses, onboarding questionnaires and project materials
• Photography briefs, creative direction documents and moodboards
• Event registrations and attendance information
• Dietary requirements supplied for events
• Mailing list and communication preferences
• Website credentials or access details voluntarily provided
• Brand assets, intellectual property and confidential business information
• Personal narratives or sensitive brand positioning information voluntarily shared by founders or clients
• Images, video and audiovisual content captured during sessions or events
We do not knowingly collect unnecessary personal information.
3. HOW WE COLLECT INFORMATION
Personal information may be collected through:
• Our WordPress website
• Booking and scheduling platforms including Calendly, Sprout Studio, Jotform and Google Forms
• Direct communication via email, phone or meetings
• Project onboarding processes and strategy sessions
• Studio bookings and events
• Payment processing platforms
• Third-party integrations used to deliver creative services
Information may be collected directly from you or from authorised representatives acting on your behalf.
4. PURPOSE OF COLLECTION AND USE
We collect, hold and use personal information for purposes including:
• Delivering branding, photography, design, website and consulting services
• Managing studio bookings, events and Foundry Room gatherings
• Producing creative work and fulfilling contractual obligations
• Processing payments and managing accounts
• Communicating with clients, collaborators and subscribers
• Sending newsletters or updates where consent is provided
• Maintaining internal records and project continuity
• Improving our services, website performance and client experience
• Complying with legal, accounting and regulatory requirements
We do not sell or trade personal information.
5. INTELLECTUAL PROPERTY AND CONFIDENTIAL CREATIVE MATERIAL
Due to the nature of our work, clients may provide brand strategy documents, confidential business insights, imagery, intellectual property and sensitive founder information.
Such materials remain the property of the client unless otherwise agreed in writing. Malone & Co Pty Ltd may store, access and process this information solely for the purpose of delivering agreed services, maintaining project continuity and fulfilling professional obligations.
Access to confidential information is restricted to authorised personnel and approved collaborators on a need-to-know basis.
6. USE OF CREATIVE SOFTWARE, AUTOMATION AND DIGITAL TOOLS
Personal information and creative materials may be processed using professional design, editing, automation or creative software tools to deliver our services efficiently.
Malone & Co Pty Ltd does not intentionally use confidential client information to train public artificial intelligence systems or disclose proprietary materials beyond authorised service providers.
7. PAYMENT PROCESSING AND FINANCIAL INFORMATION
Payments may be processed via Stripe, Xero invoicing or direct bank transfer.
All card payments are securely handled by Stripe. Malone & Co Pty Ltd does not store, access or retain full credit card numbers or authentication data. Stripe manages payment information in accordance with its own privacy and security standards.
8. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information where reasonably required to provide services, including to:
• Editors and retouchers
• Web developers and technical contractors
• Designers and creative collaborators
• Printers and production partners
• Studio manager or authorised assistants
• Professional advisers and service providers
All collaborators are required to maintain confidentiality and handle information responsibly.
We may also disclose information where required by law, to protect legal rights or to prevent misuse of our services.
9. DATA STORAGE, SECURITY AND LIMITATIONS
Personal information and project materials may be stored using secure digital platforms such as Dropbox, Google Drive, Notion, Mailchimp, Calendly and Sprout Studio.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no electronic transmission or storage system can be guaranteed completely secure, and Malone & Co Pty Ltd cannot warrant absolute data security.
10. INTERNATIONAL DATA TRANSFERS
malone—co studio works with international clients and uses global service providers. Personal information may be transferred to or stored in jurisdictions outside Australia, which may not provide equivalent privacy protections.
By engaging our services, you acknowledge and consent to the transfer of information overseas where reasonably required to deliver our services.
11. EVENTS, PHOTOGRAPHY AND PORTFOLIO USE
Photography and video may be captured during studio sessions, branding projects and events.
Unless otherwise agreed in writing or where confidentiality restrictions apply, malone—co studio may use project outcomes, imagery or event content for portfolio, marketing, educational or promotional purposes.
Attendees may notify us in writing prior to an event if they wish to opt out of identifiable media usage.
12. EMAIL MARKETING AND COMMUNICATIONS
Where you subscribe to updates or mailing lists, your information may be stored using Mailchimp or similar communication platforms.
You may unsubscribe at any time using the provided link or by contacting us directly.
13. COOKIES AND ANALYTICS
Our website may use standard analytics tools such as Google Analytics to understand performance and user behaviour.
Third-party platforms including booking tools may utilise cookies or tracking technologies. We encourage users to review the privacy policies of those providers.
14. WEBSITE ACCESS AND THIRD-PARTY LOGINS
Where clients provide website credentials or platform access to enable services, we rely on clients to share access securely. Malone & Co Pty Ltd is not responsible for security practices of third-party platforms beyond our reasonable control.
15. CHILDREN AND MINORS
Our services are primarily intended for adults. Where minors participate in photography sessions, appropriate permissions and Working With Children compliance measures are maintained.
16. DATA RETENTION
We may retain project files, strategy materials, imagery and related communications for ongoing business operations, archival purposes, portfolio use, legal compliance and accounting requirements, unless otherwise agreed in writing.
17. ACCESS AND CORRECTION
You may request access to personal information we hold about you or request corrections where information is inaccurate or outdated by contacting:
18. THIRD-PARTY LINKS
Our website or communications may contain links to third-party websites or services. Malone & Co Pty Ltd is not responsible for the privacy practices or content of external providers.
19. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology or business practices. The latest version will always be published on our website.
20. CONTACT
Malone & Co Pty Ltd
3 Inglis Street, Diamond Creek VIC 3089 Australia
accounts@maloneco.au